Richmond, Va. – There will finally be a reason to smile at the DMV again.
Advanced technology at the DMV will now allow customers to have the option of smiling in their photos, according to their website.
The DMV adopted the neutral expression policy back in 2009 to prepare for the potential use of image verification software.
When getting their photos taken for licenses or ID cards, customers were given the opportunity to smile slightly without showing teeth when taking their old license or identification card pictures.
“We heard loud and clear from customers that they prefer posing with smiles,” said DMV Commissioner Richard D. Holcomb.
The technology has advanced so you don’t have to make a neutral expressions anymore because DMV is not currently using such software.
Customers who would like a new photo should take their unexpired driver’s license or ID card to any DMV customer service center or DMV 2 Go mobile office, and submit a completed application. The cost of a replacement driver’s license is $20; a replacement ID card is $10.
