Local Verizon cell phone 911 issues resolved

Posted at 5:23 PM, Apr 19, 2017
and last updated 2017-04-19 22:59:16-04

Verizon cell phone subscribers were having issues contacting 911 in Virginia Beach, Williamsburg, York County, Accomack County, and Northampton County, city officials said.

Wednesday night all cities said the issues had been resolved.

Only Verizon subscribers were affected. All others could still use 911 for emergency calls.

When the issue was reported a description of the problem was released:

“The 911 call taker can actually hear the caller but the caller hears noise that sounds like a fax machine,” said Stephen Williams, Director of Emergency Communications and Citizen Services.