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Navy Federal issues resolved after account deposit problems

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Posted at 10:01 AM, Dec 20, 2018
and last updated 2018-12-20 15:24:14-05

Navy Federal Credit Union said via a tweet that it was experiencing delays with account deposits Thursday.

Members were unable to call in to speak with representatives, but online and mobile banking were available, according to Navy Federal.

“Entirely too close to the holidays for this kinda mess,” said one person in a reply to Navy Federal’s tweet at 9:34 a.m.

Around 12:45 p.m., the credit union said all deposits were back to normal.

After the resolution, a Navy Federal spokesperson issued the following statement:

Some of our members began experiencing a delay in posting deposits. At this time, all deposits are back to normal. Members with account specific questions can visit a branch, call our contact center or use online and mobile banking.

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