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How consumer trends are changing in 2020 on Coast Live

Posted at 1:02 PM, Nov 23, 2020

HAMPTON ROADS, Va. - With the holidays around the corner and consumers antsy to begin holiday shopping, providing a frictionless, safe and fulfilling shopping experience for customers is essential for retailers. Aki Duvvur, Vice President & Chief Product Officer, IBM Public Cloud, joins us to talk about some of the new trends we might see this year as holiday shopping begins.

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