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Dominion Energy suspends service disconnections, commits $1 million in response to coronavirus

Posted at 2:14 PM, Mar 16, 2020
and last updated 2020-03-16 14:14:01-04

Dominion Energy commits to offering support in aid to coronavirus relief efforts in Virginia and across the United States.

The company says it is taking a number of measures to ensure it is able to continue providing energy to customers, while at the same time keeping employees safe and healthy.

Dominion Energy announces that customers will not have to worry about losing service as they are suspending all service disconnections for nonpayment. Residents who were previously disconnected due to non-payment may contact the company for assistance.

The company also says they are planning to waive all late and reconnection fees.

The Dominion Energy Charitable Foundation says it is committing $1 million total to help efforts as coronavirus continues to impact the United States.

$750,000 is set to go to nonprofits who serve to communities home to millions of Dominion Energy customer. $250,000 will go to the American Red Cross to mobilize efforts in response to pandemic, according to Dominion Energy officials.

“The health and well-being of customers and employees is Dominion Energy’s top priority. We are helping customers and communities we serve during this difficult time by maintaining reliable service and providing support and relief to those affected," said Dominion Energy Chairman, President and CEO Thomas F. Farrell, II. "Our contributions to these organizations will help provide the means to lessen the impact of this outbreak.”

Dominion Energy says in response to aiding the American Red Cross, the number of canceled blood drives have increased, but the need for blood during the outbreak continues.