Virginia Beach Public Utilities warns public of COVID-19-related phone scheme

Posted at 9:52 PM, Jun 11, 2020

VIRGINIA BEACH, Va. — ​​​Heads up, Virginia Beach residents - the city says there's a phone scheme going around.

Virginia Beach Public Utilities announced Wednesday that the department was notified that some customers are receiving calls from someone claiming to work for the city.

The caller advises that Public Utilities will be turning off the customer's water imminently for non-payment and requests payment over the phone.

Due to the ongoing COVID-19 pandemic, Virginia Beach Public Utilities says it is not currently turning off customers' water service for delinquency.

Related: Virginia utility companies ordered to keep service going, but for how much longer?

The department is urging residents to never give personal or banking information to an unverified or unsolicited caller.

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