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Taking Action Getting a Job: Technical Support Representative

Posted: 11:27 PM, Aug 23, 2012
Updated: 2012-08-23 23:27:29-04
Taking Action Getting a Job: Technical Support Representative

Job Number: 311290

Job Description: Technical Support Representative

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Responsible for inbound and outbound telephone or written inquiries for customers regarding company products. Analyzes problems with hardware and software products to identify problem area(s) and recommend possible solutions. Maintains log of problems using CRM application so that recurring problems can be reported.