Riverside Health System employee terminated after inappropriately accessing medical records

Posted at 1:14 PM, Dec 31, 2013
and last updated 2013-12-31 18:50:00-05

An employee of Riverside Health System has been terminated after inappropriately accessing 919 medical records from September 2009 to October 2013.

The breach was discovered during a random company audit on November 1st.

According to a release, after an investigation, Riverside's Compliance Department determined that among the 919 records accessed were patient social security numbers, summaries of patient history, and other information.

Riverside is contacting the several hundred patients affected by the breach. They are offering free credit monitoring to the affected patients.

The company has attempted to send notification letters to all patients and next of kin to those known to be deceased, but has been unable to locate current contact information for all affected patients.  If you believe that you may be affected by this privacy incident and have not received a notification letter, you may call 1-877-753-6854 toll free and someone will be available to speak with you.

In a release, Riverside company spokesperson Peter Glagola said, "Riverside would like to apologize for this incident. We are truly sorry this happened. We have a robust compliance program and ongoing monitoring in place, and that's how we were able to identify this breach. We are looking at ways to improve our monitoring program with more automatic flags to protect our patients."