Update: Virginia Beach working to address pothole problem

Posted at 5:10 PM, Feb 24, 2014
and last updated 2014-02-26 20:33:48-05

Update: Virginia Beach says a rough winter is leading to more potholes than usual

They're repairing 50 to 60 every day. We took action Monday afternoon and reported some potholes we encountered on Bonney Road using the city's online reporting system.

This morning, public works sent us an email saying they had dispatched a crew to make the repairs on Bonney Road.

The holes have been filled much to the relief of a lot of drivers

Virginia Beach, Va. (WTKR) – Public Works crews in Virginia Beach are keeping busy trying to repair a higher than usual number of potholes this year.

Two major winter storms in January that brought snow and ice to Hampton Roads haven’t helped matters.

“The snow really messes up the road because we had to put salt and sand down and that messes the road up,” explained Maintenance Supervisor Wally Bly.

Since the last storm in late January, Public Works officials say they’ve averaged about 12 phone calls or reports of potholes from citizens.

Add to that with more reports from Public Works crews, and Virginia Beach repair crews are averaging about 50 jobs daily.

“Pretty much we are catching the real bad ones – those are the ones we are jumping on first. The other ones we get after we do the bad ones,” Bly said.

In order to keep up with the repairs, the number of crews assigned to pothole repair has increased from three to ten. Some of the crews are even working overtime.

If you see a pothole in Virginia Beach, crews want to hear about it.

To report a pothole, call 757-385-1470 or 311 in Virginia Beach, or “Report a Problem” using this link, or send an email to

Virginia Beach crews say it is helpful to be as specific as possible, including a street address or cross street, when reporting the location of potholes.

VDOT is also working to repair potholes statewide.

If you would like to use their web-based form to report potholes and other problems, click here.

You can also call 1-800-367-7623 (800-FOR-ROAD) to reach VDOT's Customer Service Center to file a report.