Tropical Smoothie Cafe CEO responds after customers may have been at risk for hepatitis A

Posted at 1:40 PM, Aug 22, 2016
and last updated 2016-08-22 17:51:50-04

Tropical Smoothie Cafe CEO Mike Rotondo addressed the hepatitis A risk for customers in a YouTube video uploaded on Sunday.

Customers that consumed smoothies in early August that were made with frozen strawberries could be at risk. According to a health department official, there have been 10 total cases of hepatitis A linked to the strawberries at Tropical Smoothie Cafes in Virginia so far.

READ MORE: Virginia Tropical Smoothie Cafe customers at risk for hepatitis A

The Department of Health has linked the smoothies with a strain of hepatitis A that has been associated with past outbreaks due to frozen strawberries from Egypt.

Tropical Smoothie Cafe voluntarily withdrew all of the strawberries  sourced from Egypt and found an alternate supply.

According to a company spokesperson, they have created a hotline for customers who are looking to get a vaccine and for those 10 customers infected with Hepatitis A. The number to call is 855-292-4770. According to the spokesperson, they are unable to help those infected with Hepatitis A since they do not know who they are, HIPPA regulations will not release their names.