Virginia looks to save residents a trip to the DMV with new online service

Posted at 10:30 AM, Aug 02, 2019
and last updated 2019-08-02 11:13:52-04

RICHMOND, Va. – A new online service is helping residents of Virginia avoid the DMV.

Virginia DMV officials say a new online service will allow Virginians to surrender their old license plates online.

By law, residents in Virginia are required to return license plates and/or vehicle registration to the Virginia Department of Motor Vehicles.

Prior to July 1, 2019, customers were required to visit a DMV customer service center to surrender license plates. Since going live with surrender notifications on the web, more than 1,000 people have already taken advantage of the service.

“DMV is always looking for ways to better serve our customers,” said DMV Commissioner Richard D. Holcomb. “Allowing online license plate surrenders saves
customers a trip to busy DMV offices, and allows our customer service representatives to serve more people who have to visit one of our brick and mortar locations, such as those applying for a REAL ID. It’s a win-win.”

All someone needs to surrender their license plate online is your current or prior Virginia driver’s license number, license plate number, and the last four digits of the vehicle identification number (VIN), which is printed on the vehicle’s registration card.

People who surrender their plates online will not be eligible for a partial refund on the cost of registration fees for that vehicle. Online surrender is also not available for leased vehicles. Once a license plate has been surrendered, it cannot be used again or transferred to another vehicle.

For more information about online license plate surrender and to begin the process, click here.