iPhone owners frustrated by iOS 13 update

Posted at 10:18 AM, Nov 01, 2019
and last updated 2019-11-01 19:02:25-04

Jeannie McKinley is a busy realtor who depends on her iPhone 7 for her work, according to WCPO.

So, she updated to Apple's new iOS 13 as soon as it was out. "I did the update and made sure I could do the update with no problem," she said.

It turned out to be a bad idea.

"I didn't notice anything right away," she said, "but last week when I went to the doctor's office to get my medications and everything, I went to the health app and that was gone. Everything was missing from the health app."

But that was nothing compared to the issue she discovered with photos, where McKinley says many of her important real estate photos were lost.

"I took a picture of the buyer and a picture of the seller of one house last week," she said, "and now it is gone!"

Report calls update a "disaster zone"

At least she is not reporting one of the most common complaints with the iOS 13 update: Battery life issues, where some owners say their phone goes to low battery mode by 2 or 3 p.m. now.

Forbes Magazine calls the iOS 13 update "rushed," and labels it "a disaster zone."

A report in says reported bugs include:

  • Shorter battery life
  • Low volume and dropped calls
  • Lost photos or contacts
  • Third party keyboards no longer working
  • Synch problems with Bluetooth, Apple Watch, Air Pods and hearing aids, among other devices

Why so many issues?

The tech site says Apple's newest phones are more complex than ever with tens of millions of lines of code and are now connected with so many other devices that we own.

Apple has already put out three updates to iOS 13 and is planning another soon, BGR says. Bugs like low volume and hearing aid synching have reportedly been fixed with the latest update.

McKinley, like many others with iOS 13 problems, is hoping the next update fixes them without have to upgrade her phone.

"I don't want to have to buy a new phone yet," she said.

Apple is expected to release another update around Halloween, which she hopes fixes most of her issues.

As always, don't waste your money.

Originally published by John Matarese, WCPO

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