Stores tightening return policies this year

Posted at 6:48 AM, Dec 26, 2019
and last updated 2019-12-26 06:54:21-05

The weeks of shopping are over. Now it's time to enjoy those holiday gifts.

But what if you don't want one or two? Then you need to know which retailers you'll need to rush to in the next week or so.

A report in says for the 2019 holiday season, a number of major stores have tightened the screws.

Among them:

  • Best Buy: January 14 is the return deadline for most holiday purchases.
  • Walmart: TV's must be returned within 30 days, not 90 anymore.
  • The Apple Store: Just 14 days for most items, one of the shortest return periods of any major retailer.
  • Target: Just 30 days for electronics, and 15 days for Apple items.
  • Macy's: 90 days, which is generous but shorter than the previous 6 months policy.

And from the "doesn't that stink" file, the disappearing no-questions-asked lifetime return policy.

LL Bean used to replace boots and backpacks forever.  But that changed in the past couple of years, which could have you saying "Doesn't that stink?" if your boots split after a few years.

Even Nordstrom, which used to take anything back without a receipt, is now limiting returns to prevent customers from borrowing dresses ("wardrobing") and then returning them.

However, LL Bean, Nordstrom and Costco still have some of the most generous policies of major stores, despite their cutbacks.

Sure, there's no need to rush out the first couple of days after Christmas, when return lines are longest.

But don't wait much longer than January 8 just to be safe and so you don't waste your money.


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