Allstate to give back $600 million in premiums as coronavirus puts the brakes on driving

Posted at 9:56 PM, Apr 06, 2020
and last updated 2020-04-08 09:43:44-04

As "stay at home" orders have been issued and social distancing guidelines remain in place in an effort to slow the spread of the novel coronavirus, there are more people at home. This means they're driving less and getting into fewer crashes.

Due to the decline in driving, Allstate has announced its "Shelter-in-Place Payback," in which they'll give back more than $600 million in April and May to its auto insurance customers.

In addition to the program, Allstate is also offering free identity protection, payment relief and extended coverage.

Below is additional information on the support Allstate is providing as well as details on how to access these benefits:


  • On average, personal auto insurance customers will receive 15% money back based on their monthly premium in April and May. (Subject to limited exceptions.)
  • Allstate will automatically deposit money back to the bank or credit card account used for payment, or apply credits to accounts, depending on customer preferences. Please check your payment information to make sure it is up to date.
  • Customers can get payment faster through the Allstate Mobile App. And, since our lives have become more digital, the agency is providing free identity protection for the rest of the year, also through the app.


  • Allstate Identity Protection helps protect people from identity theft and financial fraud while giving them more control over the private information they share through online accounts.
  • U.S. residents can receive the Allstate Identity Protection product free for the rest of the year when they sign up in April or May, regardless of whether they are already an Allstate customer or not, at this website.


  • Allstate auto, home and powersport insurance customers facing financial challenges can request a special payment plan that delays payments for 60 days with no penalty.


  • Allstate will automatically cover customers who use their personal vehicles to deliver food, medicine and other goods for a commercial purpose during the COVID-19 emergency period. Standard personal auto policies typically exclude such coverage. This additional protection will be added to policies in all states and will be in effect while a COVID-19 emergency order is in place in your state. No action is required on your part.

"You're In Good Hands" is Allstate's slogan, and the agency says they're remaining open and ready to serve its customers during this crucial and uncertain time.

Click here for full coronavirus coverage.