The North Carolina Department of Health and Human Services recently released new tools to help North Carolinians get their COVID-19 vaccine questions answered and to find the nearest vaccine location.
“We want North Carolinians to be able to get answers to their questions – whether that is about the vaccines and how they work, when they are eligible to take their shot, or where their spot is to get a vaccine. They can call our hotline or go to YourSpotYourShot.nc.gov and get honest information,” said NCDHHS Secretary Mandy K. Cohen, M.D.
The vaccine help center can be reached at 888-675-4567 Monday through Friday from 7 a.m. until 7 p.m., and on Saturday and Sunday from 8 a.m. until 4 p.m.
Callers will be able to get more information on the vaccine with help to general questions, can get help with general COVID-19 vaccine questions, information on eligibility groups, clinical questions about the vaccine, and how to find vaccine locations and transportation services.
The 'Find a Vaccine Location' search tool allows North Carolinians to enter their ZIP code or current location to find nearby vaccine providers. Health officials say it will be updated regularly.
Users should still contact vaccine providers directly to confirm availability and schedule appointments. In North Carolina, health care workers, long-term care staff and residents, and people 65 and older (Groups 1 and 2) are able t get the COVID-19 vaccine. Officials say not all vaccine providers may be ready to vaccinate all eligible groups yet.
Previously, NCDHHS launched the 'Find My Vaccine Group' online tool to help those know when they will be eligible to get their vaccine.