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Patient First launches telehealth services for Virginia residents

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Posted at 9:50 AM, Apr 29, 2020
and last updated 2020-04-29 09:50:20-04

Patient First has launched its new telehealth service to Virginia residents, making it even more convenient to visit a Patient First physician.

Virginia patients can now access a Patient First physician online.

Patient First’s telehealth service is available Monday through Friday, from 8 a.m. to 5 p.m.

Patient First Medical Centers remain open from 8 a.m. to 10 p.m., 365 days a year, for walk-in care of illness and injury.

To be eligible for a telehealth visit, one must live in Virginia and have been treated at any Patient First in the state within the last 5 years.

Telehealth is available only to patients who are 18-years-old or older.

Patient First says they plan to expand access to more states and to younger patients.

Symptoms that can be eligible for Telehealth include:

  • Headache
  • Nasal Congestion
  • Stuffy Nose
  • Sore Throat
  • Cough
  • Chest Congestion
  • Fever
  • Ear Pain
  • Body Aches
  • Urinary Issues
  • Rashes
  • Itching
  • Skin Infection
  • Back Pain
  • Neck Pain
  • Other Body Pain
  • Achy Joints
  • Vomiting
  • Diarrhea
  • Stomach Cramps
  • Food Poisoning
  • Prescription Refills, when appropriate and originally prescribed at Patient First. (Opioids may not be prescribed during Telehealth visits.)

To begin a Telehealth visit, patients are asked to call 866- 990-2533 where they will speak with a Patent Service Representative. \

Once the patient’s eligibility is determined, the patient is registered and connected with a Patient First physician. The physician will review the patient’s medical history, including allergies and medications being taken. He or she will conduct a virtual exam, and provide diagnosis and treatment recommendations.

If drugs are prescribed, the prescription will be electronically transmitted to the patient’s pharmacy.

For insured patients, Patient First will file the telehealth visit to insurance for payment. For those without insurance, the cost is $75 for a visit and $35 for a check up.

For more information, click here.