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NEX extends return policy to encourage early holiday shopping

Move is in response to global supply chain issues

NEX Holiday Return Policy extended to accommodate early gift buying

Navy Exchange Service Command

This holiday season, to ensure the perfect gift is found, NEX customers are encouraged to begin shopping earlier than usual. To accommodate those earlier purchases, any items purchased through Dec. 11, 2021, at a NEX or online at myNavyExchange.com may be returned through Jan. 24, 2022. The Navy Exchange Service Command (NEXCOM) is comprised of 16,000 personnel worldwide facilitating seven business lines, NEX retail stores, Navy Lodge Program, Navy Gateway Inns & Suites, Ships Store Program, Navy Clothing and Textile Research Facility, Uniform Program Management Office and Telecommunications Program Office. (U.S. Navy photo)

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VIRGINIA BEACH, Va. — Navy Exchange (NEX) stores are extending their returns window in an effort to encourage early holiday shopping as global supply chain issues persist.

Any items purchased through December 11, 2021 at either a NEX or online can be returned through January 24, 2022.

After December 11, 2021, the standard policy of 45-days for returns and exchanges will apply.

The NEX says returns without a receipt will be placed on a NEX gift card.

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NEX extends return policy to encourage early holiday shopping

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