Today (Thursday, Feb. 22), it appears there's a huge outage for AT&T cellular service.
We're seeing reports from people saying they can't make outgoing calls. These reports are coming in from across the country, not just here in Hampton Roads.
A website that tracks outages, Downdetector, shows a user-reported spike happening just before 4:00 a.m. on Thursday.
If your iPhone is in SOS mode - which means you can't make calls or send texts - doing a "force restart" could fix the issue. Here's how you do that, according to Apple:
- Press and quickly release the volume up button
- Press and quickly release the volume down button
- Press and hold the side button
- Release the side button when the Apple logo appears
Besides being a pain, this could be problematic for 911 operators in an emergency.
All cellphones can call 911, even those without service. However, 911 calls made from phones without service do not send the caller's location to 911 call centers. This could mean dispatchers can't track phones or call people back.
News 3 has been monitoring AT&T's social media accounts, but we have yet to see any statement from them about what's happening.
We're monitoring this - asking what's happening, when service could be restored, and the impacts this could have throughout the day.
We'll update this article as we learn more information on the outage.
Stay with News 3 for updates.
