HAMPTON ROADS, Va. - Customers using HRT services are now required to wear a properly fitted face mask that covers both mouth and nose and not use informal face coverings like bandanas or t-shirts.
The new rules were issued by the Centers for Disease Control and Prevention (CDC) on January 29.
The regulations mean that the casual face coverings that HRT once allowed as substitutes are now no longer acceptable.
“These new regulations are intended to help protect our operators and customers from the spread of the coronavirus,” said William Harrell, President and CEO of HRT. “As we await further distribution of vaccines, let’s all work a bit harder to stop the spread.”
For those customers who cannot wear a mask due to medical reasons, must apply for and receive a Medical Exemption Card issued by the agency. For information on how to apply, call 222-6100.
Passenger who do not comply will be denied entry to HRT facilities and the use of HRT modes of transit.