Virginia Beach officials warn of public utility scheme

Posted at 9:59 PM, Oct 26, 2018
and last updated 2018-10-30 08:57:38-04

VIRGINIA BEACH, Va. - Virginia Beach residents should be on the lookout for a new scheme.

Officials with Virginia Beach Public Utilities say someone claiming to be from the water company is going to homes.

A Virginia Beach resident recently reported a suspicious person impersonating a meter reader going door to door in the Southall Quarter neighborhood. She told News 3's Margaret Kavanagh she didn't answer the door.

"He knocked on the neighbor's door first, then my door and I’m like, 'Oh no - I’m not gonna answer, and then I saw him go to the other door," said Michelle Spencer.

Officials say these people will never have a reason to enter your home, ask for personal or account information or request any type of payment.

"We wanted to alert people that we would have no reason to go door to door. No one would ask to enter their home; we wouldn’t be asking personal information; we wouldn’t demand any payment," said Meredith Kellam, business manager for Virginia Beach Public Utilities.

Kellam says they could hang information on the door if needed - like if you didn't pay your bill - but says their meter readers would be dressed in a uniform, wearing reflective vests, have identification and are usually in a marked vehicle.

Alexander's Contract Services performs water meter reading for public utilities. The logo is also prominently displayed on company vehicles.

If you see any suspicious individuals, you are asked to contact Virginia Beach Police at (757) 385-5000.

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