UPDATE: Service has been restored to customers after they experienced issues with calling 911 on Hatteras Island, according to Brightspeed. They sent crews to repair a cut fiber optic line that affected phones, landlines and internet.
Brightspeed's statement reads:
This morning, there was an outage reported in Nags Head after a fiber optic line was cut. This specific line supports service to a variety of providers up and down Kill Devil Hills and, as a result, may have impacted service, including cell, landlines, and internet. Brightspeed immediately dispatched repair crews and located the area of the severed line. The damage to the cut line has been repaired, and service has been restored to impacted customers.
Issues with calling 911 were reported on Hatteras Island Tuesday, Dare County officials shared around 11 a.m.
Officials said the issues were due to a Brightspeed network outage, which was impacting phone and internet service.
